Frequently asked questions

Bea Lodge is a promotional gifts company that helps small businesses strengthen relationships through practical, high-quality, everyday-use gifts. "Bea" means bringer of happiness — that's the feeling we want your customers to have when they receive your gift.

We focus on useful, well-made items, flexible customisation, and personalised service. Unlike mass-production platforms, we work closely with you to ensure your gifts actually get used — not forgotten in a drawer.

Our products are ideal for small to medium businesses, professionals, real estate agents, builders, corporate teams, and business owners who want meaningful, long-lasting promotional gifts.

Yes. Most of our products can be laser-engraved, printed, or customised with your logo or branding, depending on the item.

We focus on individual high-quality promotional products rather than pre-packed hampers. This allows you to select exactly what suits your brand, budget, and audience.

Yes. You can combine multiple product types in a single order, as long as each item meets its minimum order quantity. This gives you flexibility without paying for unwanted items.

Yes. We prioritise practical, reusable products and can recommend eco-friendly options where available.

Yes, MOQs vary by product. Many customised items start from 10–50 pieces. The exact MOQ will be shown on each product page or confirmed when you request a quote.

Our promotional products range widely depending on item type and branding. We work with clear budgets upfront and recommend options that deliver the best value and impact for your investment.

Pricing becomes more competitive at higher quantities. Please request a quote so we can provide the best possible pricing for your order size.

We don't offer standard event discounts, but we do provide custom quotes based on volume and product selection. Get in touch and we'll do our best to work within your budget.

Production time typically ranges from 2–4 weeks, depending on product type, branding method, and order quantity. We'll confirm timelines before you place your order.

Yes, we ship across Australia. Shipping costs and delivery times will be confirmed with your quote.

Yes. We regularly support corporate events, marketing campaigns, staff onboarding, and client giveaways, and can advise on suitable products and quantities.

Let us know your deadline. We'll check stock availability and fast-track options where possible.

Absolutely. Sample orders are available for selected products so you can check quality and branding before committing to a larger order.

Of course. Just tell us your budget, target audience, and purpose, and we'll suggest suitable options. That's one of the things we love most — helping you find something that genuinely fits.

You can start by clicking "Request a Quote", sending us an email, or reaching out via the contact form on our website. We'll guide you through the next steps.

You can reach us via live chat, email, or the contact form on our website. We're always happy to help and typically respond within 1–2 business days.

Bea Lodge is a promotional gifts company that helps small businesses strengthen relationships through practical, high-quality, everyday-use gifts.